Scott came into Shopmobility suffering with breathing difficulties and asked about the scooters. The staff trained him to use the scooter and then he took it out. When he returned 3 hours later he was so delighted that his breathing had improved.

He said he had been able to do all his shopping, had his lunch and was able to watch the street performers in the city centre.

Peter, 19, was referred to the AIMS project when he was given an eviction notice from a young person’s hostel. Peter suffered with poor mental health due to the loss of his mother at a young age and was using cannabis and legal highs as a coping mechanism. His AIMS mentor mediated between Peter and hostel staff to develop a behavioural contract, so that Peter did not become homeless again.