Homeless or at Risk of Homelessness

Support is available if you become homeless or think you may be about to become homeless.  People become homeless for a variety of reasons, the key thing is to get help as soon as you can.   Even if you are ‘sofa-surfing’ or staying between friends, get help straight away.

Homeless in Sefton?

Sefton Housing Options team – 0151 934354 or out of hours 0151 9343555

Homeless in Knowsley?

Knowsley Housing Options team – 0800 6940280

Homeless in Liverpool ?

Careline – 0151 2333800

You will need to attend a Mainstay assessment point for an interview. They will then refer you for appropriate support. 

Homeless in Wirral?

16 or 17 – Call Response on 0151 6664123 or out of hours 0151 6776557

18+ - Call Wirral Housing Options 0151 6665511

Homeless in Flintshire?

Call Flintshire Gateway 01352 703515 or out of hours housing 0845 373 3665

Homeless in Denbighshire?

Housing Options Team – 01824 712372 or out of hours 0845 0533116

Homeless in Conwy?

Housing Solutions Team - 03001240050

What to do?

  1. Make contact with the homeless team in your area and attend the appointments with them.
  2. Keep with you: I.D. National Insurance Number, Bank details etc.
  3. Make your college/training/employment a priority and keep your appointments with the Benefits agency
  4. Tell people at your college/work/Benefits agency what is going on, as they may be able to be more flexible More advice on the Shelter website, via Shelter’s free helpline – 0808 8004444 - or get advice at your local Citizens Advice Bureau.


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Peter, 19, was referred to the AIMS project when he was given an eviction notice from a young person’s hostel. Peter suffered with poor mental health due to the loss of his mother at a young age and was using cannabis and legal highs as a coping mechanism. His AIMS mentor mediated between Peter and hostel staff to develop a behavioural contract, so that Peter did not become homeless again.

Bullybusters launched their first school surgery last week at Kirkby High. The team set up a stand in the dinner hall and students were able to approach them very informally with any questions they had. It was particularly aimed at supporting Year 7s who have just moved to the school and are settling into secondary school.

Congratulations to our Carers of the Quarter:


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