Covid-19 and Our Services: Latest Updates


Last Updated: 5th November 2020

As Covid-19 guidance continues to change, our teams are working across the organisation to ensure that we continue to support the needs of the people we support.  The safety of the people we care for and provide support to and the welfare of our staff is our priority. 

We are closely monitoring the situation and Public Health England guidance - including specific guidance for social or community care and residential settings, which we are following.  Public Health England’s current advice can be found Here.

We are regularly updating our staff across all of our services and in the community with the latest guidance, as the situation develops.  We will post information to this webpage, if services are affected.  If you have a concern about a service you access within Local Solutions, please contact the service.


Services Affected:

Local Solutions Homecare: 

The Homecare service is operational, with some changes to the service.  Service users will be alerted to changes that affect them.

For the latest guidance on PPE for care support workers, please Click Here

We have amended the Homecare privacy notice to state that we may need to share personal info with other care providers under mutual agreement arrangements in order to continue services in a crisis. you can read the updated policy here


Liverpool Carers Centre:

Health and Wellbeing activities are being delivered online until further notice and staff will be carrying out assessments via phone, rather than home visits.  Carers who need any kind of support during this period, please do ring the Carers Centre on 0151 7052307 or 07934205609

Health and Wellbeing Team, Contact numbers: 0151 7052308 / 07803200476.


Homeground, Plas Bellin and Sunraye Hostels

Our three hostels are continuing to accommodate and support homeless young people, families and women, with additional operating measures in place, in line with government guidance for homeless providers. 


Cherry Tree Extra Care Scheme:

Please contact Cherry Tree House to discuss visiting arrangements on 0151 6786337.



Support via Helpline and email remains open.  The team are offering workshops to schools - in person and virtually. 


Young Persons' Hub (AIMS and Sports Horizon):

The Hub has re-opened with new operating procedures to ensure social distancing.  


Supported Lodgings and Nightstop Services:

Staff providing support to Householders and Young People in person and remotely and continue. Referrals may take longer to process than normal and may be affected by risks around coronavirus.


Liverpool Shopmobility: 

Both the Liverpool One and St Johns Shopmobility sites will be closed from Thursday 5th November to comply with lockdown restrictions.  

Mytime Breaks:

The team are starting to offer some Mytime breaks again, in communication with the hospitality industry.  


Northern Conference Centre:

Service is currently suspended


Domestic Abuse Services and Worst Kept Secret Helpline:

We have ensured that our helpline for people affected by Domestic Abuse will be available throughout this crisis. Read more about advice for people affected by domestic abuse during this time on the dedicated Worst Kept Secret website


Liverpool Watersports Centre

The centre will be closed whilst we are in the second lockdown. We are hoping to re-open when the lockdown has lifted.

Visit the Watersport Centre website to find out more. 



Related articles

A Householder, Lisa, and Young person, Leaninna, from Wirral Supported Lodgings were featured on BBC Radio Merseyside and spoke about their experiences with the project.  Lisa spoke about what it is like to be a Householder as the program advertised the need for Householders in our projects across Merseyside and North Wales.  


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