Carers Week 2020 & our Life Enhancing Technology Service


I am the administrator and LETS (Life Enhancing Technology Service) Advisor at Liverpool Carers Centre, and am quite often the first point of support for unpaid Carers, caring for a loved one, family or friend. I often support carers to complete a carer’s assessment, to enable carers to seek support and information.

Caring for another person(s) can be very rewarding but also very challenging and demanding. Being in a caring role can sometimes lead to feelings of stress, anxiety, depression, loneliness and being disconnected from family and friends. It is important that carers have the right information, guidance and support they need.

Sometimes, I meet or talk to a person who can be in a caring role and they don’t recognise or identify themselves as being a carer.  Keeping in touch with carers can be of great importance to them as it can help them feel recognised, supported or loved.

Many carers often feel isolated and that their caring role is hidden, so having just one small conversation with a carer can make all the difference and help make their caring roles more visible.

I also support carers through our Life Enhancing Technologies project -we provide a wide range of innovative technologies and gadgets aimed at making life easier for carers and the person they care for.  These include:

  • Keysafes - a small box that is next to a person's front door that stores the keys to the property, but can only be accessed by those trusted with a combination code.
  • Handrails for inside and outside the home
  • Bed occupancy sensors
  • Medication dispensers
  • Lifeline units where people can call for help from anywhere in the home and be connected to a helpline. 

I work with carers and the person they care for to work out which technologies will provide peace of mind and reassurance.  This depends on the needs of the individual person. 

As part of my LETS role I help run a Digital Hub session, where I support carers to use technology to keep in touch with family or friends through various social media platforms via their mobile phone, tablets or computers and show them how to use the internet to shop online.  Loneliness and isolation is often an issue for carers and being able to connect with other people online can be a lifeline.  

To find out more about the Life Enhancing Technologies on offer, please click here.

Related articles

A celebration event was held on Wednesday 25th October at the Hilton Hotel where organisations that have contributed to our mytime project received recognition awards. They also heard from carers who have been on a break and found out about the massive impact it has had on them.

It’s Carers Week this week, recognising the contribution of the 1 in 8 people who care for a family member, friend or neighbour. Here in Liverpool there are over 50,000 carers and 1 in 12 secondary school pupils are carers. We spoke to the team at Liverpool Carers Centre at Local Solutions to find out their top tips for carers.

Congratulations to Jean Ecclestone who was nominated for Outstanding Carer Award at the Older People’s Awards. Jean attended the event along with some of the team at the Liverpool Carers Centre.


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