The leadership team at Local Solutions are supported by an experienced team of trustees, who meet every two months and play a vital role in the governance of the charity. They ensure that we are on track to achieve our goals and provide an efficient service to the community. 

Hazel Snell MBA, BSc - Chair

Hazel is Senior Programme Manager at Liverpool School of Tropical Medicine (LSTM) and works in international public health research programmes in Africa. She has worked with LSTM for 10 years and her portfolio includes managing global, multi-million pound programmes, designing and implementing robust governance, financial and management systems, managing national and international multi-disciplinary teams and establishing overseas offices.

Hazel has over 20 years’ experience in the public, private and voluntary sectors; she has provided senior level technical and executive support to elected Leaders and Chief Executive Officers on a range of regeneration issues – economic, social and health related. In addition, she has led on consultation responses at regional, national and European policy level which affected the Liverpool City-region’s socio-economic development.

Her academic background is in socio-economic regeneration and European policy, with a BSc (Hons) in European Regional Development. More recently she achieved an MBA (Distinction) from The University of Liverpool, winning MBA Student of the Year Award in 2015.


Jonnie Mounsey FCA 

Jonnie is a self-employed Chartered Accountant and Business Advisor. He has considerable experience of a wide variety of business and organisations. In the early 60s he worked as a Missionary in New Guinea building houses etc. In 1973 he qualified as a Member of the Institute of Chartered Accountants in England in Wales and up until 1980 he worked as a Tax Manager at Harmood Banner (which later merged with Deloitte Haskins and Sells). From 1982 up until 2010, Jonnie worked at PKF (UK) LLP (a top ten UK firm of Chartered Accountants and Business Advisors) - initially a Senior Tax Manager and then a partner. In 1993 Jonnie became a Senior Partner (formerly Local Chairman) and Tax Partner. He was elected to the governing Council of PKF for three terms of office. He was appointed Chairman of a subsidiary of the partnership, as representative of the partners. He was then appointed local Managing Partner to manage the Liverpool practice through the recession in the early 90s and was Local Chairman of the practice for the final ten years. Jonnie was also a member of the Partner Admissions Final Interview Panel for many years.

Louise Towers

Louise is a Chartered Accountant with more than 15 years working as a Finance Director. She has worked in both commercial and not-for-profit and charity sectors.  Having graduated with a first-class Mathematics and Management Science degree from the University of Manchester Institute of Science and Technology, she joined Arthur Andersen in Cambridge, where she qualified as a Chartered Accountant in 2002 before going on to head the finance team on a number of high-tech growth companies in Cambridge. She and her family moved back North to the Wirral in 2012. Since then, she has also added both not-for-profits and charities to her sector experience with a particular focus around strategies for achieving long-term sustainability, against a backdrop of funding cuts in the sector.  Louise's current post is Global Finance Director at Bikmo.  She has two young children and enjoys getting away to North Wales camping, cycling, and running whenever time allows.

Helen Heap

Helen is a social investor and the founder and CEO of Seebohm Hill Ltd, a Liverpool-based social investment consultancy. She spent more than 2 decades working in the financial services industry as an analyst, equity salesperson and investor, mostly specialising in Japanese equities.
Since 2011 Helen has worked with a number of social organisations, social investors and the Cabinet Office in roles involving the measurement and reporting of social value, investment due diligence and research of the social finance market.
She has co-authored a number of papers and a book on social finance and has undertaken detailed research on the social economy of the Liverpool City Region and north west England. Helen is an experienced presenter on social investment and social enterprise.
She is a Visiting Fellow at The Heseltine Institute for Public Policy & Practice, Chair of Governors for Studio@Deyes, member of the Executive Board of AMP SCITT, and a non-executive director of Lydiate Learning Trust.

Rev. Dr. Crispin Pailing

Fr Crispin has been Rector of Liverpool since 2014. His first degree was in Classics before going on to study theology, followed by post-graduate research on the 20th century theologian Karl Rahner. Fr Crispin was ordained in 2003 and came to Liverpool Parish Church (known as St Nick’s) from a parish in North Birmingham, where he developed an interest in church mission and growth. As Rector of Liverpool, Fr Crispin has a particular place in the civic life of the city, but he is also committed to maintaining the Parish Church as a place of welcome and sanctuary for all, developing the social outreach of the Church. Fr Crispin is a trustee of a number of charities and social enterprise organisations, working to develop the social benefit of the voluntary sector.

Dr. Bruce Taylor

A native of Cheshire and educated in Macclesfield and then Nottingham Medical School, Bruce worked as a GP in a busy inner city practice in Birkenhead for 35 years where he was the senior partner with overall responsibility for clinical standards within the team and a particular interest in the care of the elderly. He also developed an expertise in cardiovascular disease.

Bruce served on several committees during his career including chairing the local medical committee of GPs and being vice chairman of the local drugs and therapeutics committee. He helped set up the Wirral out of hours service and was elected a Fellow of the Royal College of General Practitioners in 2002

Bruce helped run the local community cardiac clinic and served as a GP lead on cardiology both at Wirral Clinical Commissioning group [CCG] and also as the primary care cardiology lead for the Cheshire and Merseyside clinical network where he helped developed local and regional initiatives on high blood pressure [Hypertension] and stroke prevention.

Outside of work, Bruce is married with two sons, one of whom works in Sheffield as an architect with an interest in social housing and his other son works as a primary school teacher in inner city Liverpool. Bruce's main pastime is golf and he is a past captain of Royal Liverpool Golf club. He also enjoys walking, gardening and photography.

Katie Clubb

Katie holds the position of Head of Neighbourhoods at Cartrefi Conwy, a housing association in North Wales. She has responsibility for the delivery of a range of housing services and contributing to local strategic partnerships. Prior to this, Katie was a Senior Manager at Flintshire County Council with responsibility for homelessness, housing support and corporate customer services and gained experience leading services through periods of significant change. Katie is passionate about housing and, in particular, the contribution it makes to those who are vulnerable or in housing need. She has over fifteen years’ experience in various housing, support and commissioning roles within the Local Authority and Voluntary Sector across England and Wales. Katie has a degree in Politics and International Relations; a Management Diploma; and a postgraduate certificate in Public Sector Commissioning. Away from work, Katie is mum to five little boys and enjoys outdoor adventures with the family and their dog.


Jill Jones FCA

Jill is a Chartered Accountant, born and raised in Liverpool. Until 2020, she spent her career in the accountancy sector, with the 7th largest UK accountancy firm, RSM (and its predecessor firms). At RSM she was the North West Managing Partner, a member of the firm’s National Leadership Team, a Main Board Director and Chief Operating Officer. In 2021 she became a Trustee of Local Solutions following a 5 month period as a non-executive advisor to the Trustees. She is also a Trustee of Liverpool and Merseyside Theatres Trust and Coleg Cambria and is a non-executive Director of DSW Capital Limited. Jill is a keen football fan and enjoys walking, pilates and paddle boarding 


Ellie Acton

Ellie is a change leader with over 20 years’ experience in both the public and private sector including policing and national government. Ellie has a Masters degree in Criminology and Criminal Psychology and currently works for a North West consultancy, supporting leaders and other stakeholders to help deliver business outcomes - unlocking opportunities, unblocking issues, cutting through ambiguity, uncertainty and complexity; and helping organisations and their staff become the best they can be. Ellie has proven ability at a strategic and operational level, working with boards to support them govern change, working with executives to enable them to lead change and at a ground level improving the delivery of change. From a personal perspective, Ellie lives in Heswall with her partner and is mum to 3 daughters and a Patterdale terrier! She enjoys walking and travel, although over the past year has had to be satisfied with just the walking!


Serena Kennedy

Serena joined Merseyside Police from Cheshire Constabulary in 2016, having started her police career at Greater Manchester Police. 
Serena’s career started out in neighbourhood policing as a police constable with GMP where she worked her way up to the rank of inspector. In 2008 Serena was promoted to Detective Chief Inspector with the Major Incident Team where she led teams of detectives investigating some of the most serious crimes such as murders. In 2010 Serena moved from being a detective back into a uniformed role as Superintendent in charge of partnerships and local policing in Moss Side and Longsight in Manchester. Two years later she returned to the Serious Crime Division as Detective Superintendent until transferring on promotion to Cheshire Constabulary as Head of Public Protection.
There, Serena helped introduce a new, more integrated approach with partners who had the shared goal of intervening early to help prevent people from going down the wrong path into a life of crime. In 2016 Serena became the Deputy Chief Constable at Merseyside Police leading into April 2021, when she became the first female Chief Constable of Merseyside Police.


Related articles

The local NHS and Liverpool City Council are appealing to unpaid carers whose role currently isn’t recorded, to make themselves known so that they can have the Covid-19 vaccine.

We are immensely proud of our amazing colleague Hazel Brown, Hazel Brown, Head of Communities at Local Solutions, who has received an MBE from HRH The Prince of Wales for services to carers.

Hazel has played a pivotal role at Local Solutions over the last 24 years, developing a range of services that aim to improve the quality of life for carers in Liverpool. The Liverpool Carers Centre provides a safe space for all carers and their families, and a range of activities to support health and wellbeing, share experiences and feel connected.

In 2017 Hazel developed a pioneering idea called Mytime; the scheme provides respite opportunities for carers to enable them to take a much-needed break from their demanding caring roles. These opportunities include overnight stays at hotels, meals, afternoon teas and trips to theatres and cinemas.  For many Carers, this will be the first time that they have been able to take a break with confidence and experience these wonderful leisure opportunities and a chance of relaxation. 

Hazel's dedication and caring nature has improved the lives of many families and carers over the years - we are all very proud


To support those most in need, The COVID Winter Grant Scheme has been made available to Councils by the DWP to support those most in need with the cost of food, energy and water bills and other associated costs during the winter period, particularly considering the COVID-19 outbreak.


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