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28 June
2017

Our Mission is to build resilience, raise aspiration, improve lives

Fuel Debt Advice Service

Fuel Debt Advice Service 

In partnership with the British Gas Energy Trust, Local Solutions is pleased to offer this free service which aims to support those struggling with their fuel costs.

Our Fuel Debt Advisors are on hand to provide help, support and guidance either over the telephone or by appointment.

The team can help in many ways, such as applications for grants that are available to clear arrears for those in hardship or experiencing difficulty. They can also help you to understand your energy bills better and find the most suitable supplier and tariffs.

Our charity can also help people by providing FREE support to help access grants for energy efficient white goods and boilers via the British Gas Energy Trust.  


In the past 6 months Local Solutions’ Fuel Debt Advice Service have:*

Successfully helped our service users receive grants totalling £81,628.25.

    • Cleared £31,408.23 of energy bills through grant applications and by challenging incorrect bills.
    • Received £4,764.49 in grants for one service user to assist with gas and electricity arrears, a new boiler, gas hob and a fridge freezer .
    • Secured over 100  grants for boilers, funeral arrears, bankruptcy fees and white goods.
    • Given advice to 254 people on fuel debt, switching suppliers and energy efficiency. *

*Data as of April 2016

Customer Quotes:

‘I can’t thank you enough. One less stress and worry to think about. I am so grateful.’

‘Thank you for your advice and I am more than pleased with the help I’ve received.’

‘I am very grateful for your support and it’s a great deal off my mind.’

‘I am now able to obtain better deals on my bills and have started to budget for my bills. I was worried so much before your help.’

‘This is my first home that I am responsible for – I want to keep my home and your help has allowed me to start afresh regarding my financial situation.’


Our fully qualified team can be contacted on 0151-705-2382

Freephone number 0800 988 2655

Email: fueldebt@localsolutions.org.uk

We are based at the following address:

Local Solutions
Mount Vernon Green
Hall Lane
Liverpool
L7 8TF  

Twitter: @LocalSolutions_

 

https://www.facebook.com/pages/Local-Solutions/233561003424477




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