Are you in receipt of welfare benefits?
Are you certain that you are receiving your full entitlement?
Would you like independent and confidential advice?

Then why not contact our FREE advisory service at Local Solutions.

Every year millions of pounds go unclaimed by people who are entitled to welfare benefits. While some are unaware that they qualify, others are put off by the claims and appeals processes. To address this, Local Solutions offers a free, independent benefits advice service to Liverpool residents, particularly older citizens, carers and people who are disabled.

Qualified caseworkers are available at our Hall Lane headquarters to assist with:

general enquiries about welfare benefits
benefit checks, to ensure that individuals receive their correct entitlement
completion of complex claim forms such as Disability Living Allowance and Incapacity Benefit For Work
representation at Social Security Commissioners and Appeals Tribunals

The Team offers a quality assured service. It is contracted by the Legal Services Commission (LSC) to provide welfare benefits advice and it adheres to the Specialist Quality Mark, as laid down by the LSC, in all its work, both legal aided and non-legal aided. The service also receives funding from Liverpool City Council.

Appointments are available Monday to Friday and can be arranged by telephoning 0151-709 0990 between 9.30 a.m. 3.00 p.m.

The Welfare Rights Service also provide a Home Visiting Service and outreach services for ethnic minority communities and mental health service users click below for more information.

Outreach