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22 November

Our Mission is to build resilience, raise aspiration, improve lives

Centre of Excellence Status

Centre of Excellence Status 

We are pleased to announce that following an annual review of our Fuel Debt Advice Service from the British Gas Energy Trust we have been awarded “Centre of Excellence” status, for providing Fuel Debt advice to customers.

Laura and Julie from our Fuel Debt Advice team work in partnership with the British
Gas Energy Trust, to offer a Fuel Debt Advice Service which provides free
information and support to people who may be experiencing fuel debt and
hardship, or struggling to pay their fuel bills. 

Examples of the help on offer include: 

·         Dealing with fuel debt    
·         Applications for grants  
·         Bill queries    
·         Understanding/managing your bill 
·         Switching suppliers  
·         Energy Efficiency Advice   

Contact the team on 0151 705 2382 - appointments are available Monday to Friday 9.30am to 4.00pm with a 24 hour answer machine out of office hours. Alternatively you can email fueldebt@localsolutions.org.uk




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