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20 November

Our Mission is to build resilience, raise aspiration, improve lives

Suffering fuel debt?

Suffering fuel debt?

Working in partnership with British Gas Energy Trust, Local Solutions offers a Fuel Debt Advice Service which provides free information and support to people who may be suffering from fuel debt and hardship, or struggling to pay their fuel bills.

Our target group is British Gas customers, but we can offer information and advice to non British Gas customers too.

Our qualified team are available to support individuals and families with:

  • Dealing with fuel debt    
  • Applications for grants    
  • Bill queries    
  • Understanding/managing your bill    
  • Switching suppliers    
  • Energy Efficiency Advice    
  • Referring customers to other available funding schemes

We also work with groups/organisations who support people who are at risk of or are in fuel debt. We can offer advice to front line workers on the following subjects:

  • Understanding fuel poverty
  • How to recognise fuel poverty
  • How to deal with fuel poverty
  • How to refer people to our service
  • Energy efficiency measures

Contact the team on 0151 705 2382 - appointments are available Monday to Friday 9.30am to 4.00pm with a 24 hour answer machine out of office hours. Alternatively you can email fueldebt@localsolutions.org.uk

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